Introduction

This Privacy Policy explains how RT Bank (Regional Trade Bank) collects, processes, and protects your personal data when you use our mobile application. As the Data Controller, we are committed to complying with applicable financial regulations and data protection laws, while maintaining the highest standards of security and transparency in managing your data.

1. Data Collected Through Mobile Application

When you use our mobile application, the Bank collects essential technical data required to ensure platform security, proper functionality, and performance optimization. Some of this data is necessary for the operation of the application and does not require your prior consent.

2. Data Required for Registration and Banking Services

For the purpose of completing registration and enabling electronic banking services, the Bank processes the following data:

• Personal identification data: full name, national ID or passport information, date of birth.
• Contact information: verified mobile phone number and email address.

The processing of this data is based on the contractual necessity required to fulfill the Bank’s obligations toward you as a customer.

3. Data Security and Integrity

The Bank implements a set of technical and organizational measures designed to protect your personal data against unauthorized access, loss, or alteration. These measures include:

• Encryption: All data transmitted between the mobile application and the Bank’s servers is encrypted using advanced security protocols (TLS/SSL).
• Secure storage: Data is stored on secure internal servers subject to regular audits. If cloud storage services are used, they are governed by strict security assessments and legally binding confidentiality agreements (NDAs).

4. Your Rights as a Data Subject

Under applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: Obtain a copy of your personal data processed by the Bank.
• Right to rectification: Update or correct inaccurate or incomplete information through the application settings.
• Right to withdraw consent: Revoke permissions granted to the application (such as camera or location access) at any time through your device settings.
• Right to erasure: Request deletion of your data or personal profile, subject to legally mandated retention periods for financial records.
• Right to object to automated decisions: Object to decisions made solely through automated processing — including automated credit scoring — if such decisions have legal or significant effects on you.

5. Contact and Support

If you have any questions regarding your data privacy or wish to report a security concern, please contact us through:

• Phone: ‎0750 777 9777
• Email: INFO@RTB.IQ
• Website: WWW.RTB.IQ

The Bank will review your request or complaint and take the necessary actions in accordance with applicable procedures.

6. Policy Updates

RT Bank reserves the right to update this Privacy Policy periodically to reflect changes in our services or data processing practices. If new purposes for data processing arise that were not previously disclosed, we will notify you and obtain your consent where required.

Each update will include a revised version number and the date of issuanc